Service Restored: RDC Core Router Reboot

Incident Report for Washington University - IT

Resolved

WashU IT Engineers identified an issue affecting network connectivity for some servers. While a technician was installing a damaged component in a router, some network equipment was inadvertently rebooted. After restoring a configuration change from before the reboot, all affected servers appear to be back online and working normally. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Mar 20, 2024 - 16:27 CDT