All Systems Operational

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WashU IT's Service Dashboard gives you real-time updates on system performance issues. If you require assistance, please call our Service Desk at 314-933-3333.

Administrative & Enterprise Systems Operational
Alumni and Development Information System (ADIS) Operational
Research Management System (RMS) Operational
Student Information System (SIS) Operational
Vended Applications ? Operational
Cognos Reporting Operational
Marketplace Operational
Vended Applications ? Operational
Workday ? Operational
SUBS Awards ? Operational
Bear Bucks ? Operational
Back-end Processing (AutoSys) ? Operational
Confluence Operational
Archibus Operational
Mulesoft ? Operational
Clinical Operational
EPIC Operational
Vended Applications Operational
Clinical Websites Operational
Credit Card Systems ? Operational
S-Fax ? Operational
Communications & Collaboration Operational
Email Operational
Office 365 Operational
Microsoft Teams Operational
Emma mass communication system Operational
Zoom Operational
Box File Storage System ? Operational
WUSTL Connect ? Operational
Computing and Printing Operational
E-Fax Operational
PaperCut Printing Operational
WashU Cloud Storage Operational
Azure Hosted Infrastructure Operational
WashU IT Services / Cloud Computing ? Operational
Desktop Computing ? Operational
File Services Operational
IT Infrastructure Components ? Operational
JAMF Apple Device Management System ? Operational
Active Directory ? Operational
IT Management Operational
Software Licensing Operational
ServiceNow ? Operational
Splunk ? Operational
ConnectAdmin ? Operational
Network & Connectivity Operational
Internet Operational
Internet 2 Operational
Phone Operational
VPN Operational
WiFi Operational
Washington University Research Network (WURN) Operational
Vendor Services (Spectrum, AT&T, etc.) ? Operational
Network Services ? Operational
Research Operational
Research Compute Operational
Storage Operational
myIRB ? Operational
Security Operational
Identity Management System (IDM Wustl Key) Operational
Spam Filter Operational
Duo Two-Factor Authentication ? Operational
Digital Guardian Operational
CyberArk ? Operational
Teaching & Learning Operational
Canvas Operational
Learn@Work Operational
Kaltura ? Operational
Curriculum Management Applications ? Operational
EMS (Event Management System) ? Operational
University Websites Operational
WashU IT Hosted Websites Operational
Externally Hosted Websites Operational
BJC Devices and Services Operational
BJC Network Connectivity ? Operational
BJC Clinical Applications Operational
BJC Pharmacy Systems ? Operational
BJC Phone System Operational
BJC Handheld Supply Scanners (ATPAR) ? Operational
BJC Administrative Systems ? Operational
BJC Enterprise Client Virtualization (ECV) Operational
Cloud Services Operational
Google Operational
Adobe Creative Cloud ? Operational
Engineering School Operational
Vendor Service ? Operational
Facilities ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Service Outage - High Severity: Building Access Not Working
Resolved - WashU IT Engineers have resolved the issue affecting building access. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Mar 23, 17:26 CDT
Identified - WashU IT is investigating an issue affecting users on Danforth and Med campus where they may have lost access to enter various buildings, including but not limited to these locations:

Rosedale Apartments
Res Lofts
Greenway Apartments

The root cause of the issue has been identified and technical teams are working to implement a fix.

Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 23, 13:41 CDT
Investigating - WashU IT is investigating an issue affecting users on Danforth and Med campus where they may have lost access to enter various buildings, including but not limited to these locations:

Rosedale Apartments
Res Lofts
Greenway Apartments

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 23, 13:28 CDT
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Service Outage (Vendor) - High Severity: Workday Unavailable
Resolved - WashU IT Engineers have confirmed that the vendor has resolved the issues affecting Workday and has restored service. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Mar 17, 15:32 CDT
Identified - WashU IT is investigating reports that users are attempting to log into Workday and are experiencing an error screen stating that Workday is unavailable. The vendor has identified an issue in their infrastructure and is working to resolve the outage.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 17, 14:23 CDT
Investigating - WashU IT is investigating reports that users are attempting to log into Workday and are experiencing an error screen stating that Workday is unavailable. Online reports indicate that other customers are experiencing difficulties, suggesting that this is a vendor service outage. A support case will be opened with the vendor.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 17, 13:52 CDT
Vendor Service Advisory: Spectrum Service at Multiple Clinics
Resolved - This incident has been resolved.
Mar 17, 09:07 CDT
Update - All services have been restored.
Mar 17, 08:09 CDT
Update - Power has been restored to the clinic. Techs are on site and waiting for office staff to grant entry.
Mar 17, 07:46 CDT
Update - All sites have recovered except 8790 Watson Road. The issue is believed to be related to ongoing power outages in the area.

Team members will be on site at the start of business tomorrow to gain access and coordinate any IT assistance if power is available.
Mar 16, 19:58 CDT
Monitoring - Following the severe weather incident last night, 5 remote clinics are without Spectrum Service. The clinics are currently closed. Spectrum is aware of each and working to resolve the issues.

• Crestwood Eye Clinic
• Eye Center and LASIK Surgery Center
• Surgery Heart and Vascular
• Village Square Dialysis, Pharm, Social Services
• WUCA Suburban Pediatrics
Mar 15, 16:07 CDT
Mar 16, 2025
Mar 15, 2025
Mar 14, 2025

No incidents reported.

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