WashU IT Engineers have resolved the issue in which incomplete DNS configurations were applied to some clients. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Nov 06, 2026 - 10:48 CST
Monitoring
WashU IT has introduced a possible fix for the issue in which desktop machines receive incomplete DNS configurations. Teams are continuing to monitoring the service. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Nov 06, 2026 - 10:34 CST
Update
We are continuing to investigate this issue.
Posted Nov 06, 2026 - 10:32 CST
Investigating
WashU IT is investigating an issue in which some WashU workstations are missing DNS suffixes. This is causing some applications, such as Viewpoint, to fail.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Nov 06, 2026 - 09:17 CST
This incident affected: Computing and Printing (Desktop Computing).