WashU IT Engineers have resolved the issue affecting Zoom and web browsing by replacing an expired certificate. If users are still experiencing certificate errors while browsing websites, please close your browser completely and restart it. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Nov 18, 2024 - 23:03 CST
Update
WashU IT is investigating an issue with Zoom and Web Browsing. Users are reporting error messages about certificates. Impact is believed to be limited to on-site med school users and potentially some VPN users. Technical teams continue to investigate the issue.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Nov 18, 2024 - 20:20 CST
Update
WashU IT is investigating an issue with Zoom and Web Browsing. Users are reporting error messages about certificates. Impact is believed to be limited to on-site med school users and potentially some VPN users. Technical teams continue to investigate the issue.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Nov 18, 2024 - 19:02 CST
Investigating
WashU IT is investigating an issue with Zoom and Web Browsing. Users are reporting error messages about certificates. Impact is believed to be limited to on-site med school users and potentially some VPN users. Technical teams are investigating the issue.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Nov 18, 2024 - 18:17 CST
This incident affected: Network & Connectivity (Internet).