Service Outage - High Severity: Knight Center Network

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue with network connectivity for certain devices in the Knight Center. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Aug 06, 2026 - 10:52 CDT

Investigating

WashU IT is investigating an issue with Knight Center network access for certain devices (especially recording devices). The issue is likely related to a firewall configuration change on 8/5.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Aug 06, 2026 - 09:32 CDT

This incident affected: Network & Connectivity (Wireless Network Services, Wired Network Services).