Service Outage: Issue with Internet access via ECV

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue issue with ECV in which Internet access was unavailable. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Oct 19, 2026 - 22:59 CDT

Investigating

WashU IT is investigating an issue with ECV in which, at one clinic, Internet access seems to be unavailable.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Oct 19, 2026 - 21:33 CDT

This incident affected: Clinical Applications (ECV (Enterprise Client Virtualization)).