Service Outage - High Severity: Southwest Pediatrics Wifi Unavailable

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have investigated and determined that there is no current service outage at the Southwest Pediatrics site. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Apr 07, 2026 - 11:32 CDT

Investigating

WashU IT is investigating reports that wifi connectivity is unavailable across the entire first floor where their exam rooms are located, impacting patient care.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Apr 07, 2026 - 10:19 CDT

This incident affected: Network & Connectivity (Wireless Network Services).