Service Outage: Study Abroad website authentication issue

Incident Report for Washington University - IT

Resolved

WashU IT Engineers and Terra Dotta support engineers have resolved the authentication issue on sa.washu.edu, the WashU Study Abroad website. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Aug 19, 2026 - 13:52 CDT

Investigating

WashU IT is investigating an issue with the Study Abroad website in which all login attempts fail.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Aug 19, 2026 - 12:51 CDT

This incident affected: University Websites (Externally Hosted Websites).