WashU IT Engineers have resolved the issue affecting printing for Northwest Tower users. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Oct 24, 2024 - 21:22 CDT
Monitoring
WashU IT has implemented a fix for the issue with printing in Northwest Tower. Affected users should now be able to print to the "old" print queues after they reboot or log off and back on their computer.
Teams are continuing to monitoring the service. If you continue to experience further issues, please contact us at 314-933-3333. We appreciate your patience during this incident.
Posted Oct 24, 2024 - 19:52 CDT
Investigating
WashU IT is investigating an issue which is preventing users in Northwest Tower from being able to print. A scheduled change was implemented to replace some print queues and the issue appears to be related to that change.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 24, 2024 - 19:11 CDT
This incident affected: Computing and Printing (PaperCut Printing).