Service Outage - Low Severity: Wired Internet @ Dardick House

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue affecting some wired network connections at Dardick Hall. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Sep 18, 2026 - 08:40 CDT

Investigating

WashU IT is investigating an issue with Internet access at Dardick House. A scheduled change was implemented on 9/17 and as a result, a subset of wired network connections at the site have misconfigured firewall settings. Wireless connections should be unaffected.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Sep 18, 2026 - 08:28 CDT

This incident affected: Network & Connectivity (Wired Network Services).