Service Outage: Facilities Automation Devices Offline at CSRB North Tower

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the network connectivity issue affecting Facilities automation devices at CSRB North Tower. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Apr 01, 2026 - 05:58 CDT

Update

We are continuing to investigate this issue.

Posted Apr 01, 2026 - 05:56 CDT

Investigating

WashU IT is investigating an issue with network connectivity for devices at CSRB North Tower.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service. [Select components below that are relevantly affected]

Posted Apr 01, 2026 - 05:16 CDT

This incident affected: Network & Connectivity (Wired Network Services).