Vendor Service Outage: Workday

Incident Report for Washington University - IT

Resolved

Workday has resolved their service outage and WashU IT has confirmed that performance is once again nominal. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Aug 12, 2026 - 19:12 CDT

Update

Workday has posted that they have resolved the network issue causing the service degradation and are currently working to restore all services.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 12, 2026 - 17:19 CDT

Investigating

WashU IT has received notification from the Workday vendor that they are experiencing a service outage. Users may be unable to log into Workday or may experience slow performance.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 12, 2026 - 15:48 CDT
This incident affected: Administrative & Enterprise Systems (Workday).